UCLA Accounts Payable Service Standard

UCLA Accounts Payables' service commitment for processing vendor invoices and most employee reimbursements* 
is 10 business days from the receipt of the items in our office.  All mail should be addressed according to the instructions
available here. Items that are hand-delivered should be delivered to the 1st Floor Mailroom, Suite 107. 
 
 
Standard vendor payment terms are net-30 from the date of invoice. Campus departments are not permitted to adjust 
payment terms and should consider both the standard terms and A/P processing time when planning departmental 
purchases.
 

CURRENT MAIL PROCESSING TIMES

(as of )

Processing Documents
Received on:

Regular Invoices


Utilities (including phones, internet services, and common utiliites.)

 

Employee Reimbursements*

 

*Reimbursements for non-travel, non-entertainment and non-communication related expenses are exceptions to our normal procurement methods and subsequently might take longer to process, since they require exceptional approval per university policy. Please see Expense Reimbursement Guidelines: https://www.purchasing.ucla.edu/accounts-payable/expense-reimbursement-guidelines

Should you have any questions or concerns regarding your invoice status, please visit the link below for helpful instructions: https://www.purchasing.ucla.edu/accounts-payable/how-to-know-if-an-invoice-is-on-hold-or-incomplete

You can reach AP at ap@finance.ucla.edu.

Customer Service Hours: M-F 10:00AM to 12:00PM and 2:00PM to 4:00PM.